Level 3 Award in Mediation Skills (RQF)
The Level 3 Award in Mediation Skills is designed to recognise the development of knowledge, understanding and competent application of mediation skills. These are generic skills applicable to any situation or environment requiring conflict resolution.
About this qualification
This qualification is designed for anyone working in a setting that requires mediation and conflict resolution skills. The course covers managing joint mediation sessions, preparing for mediation with initial client meetings, and understanding the principles of mediation for conflict resolution. The course has a 63 guided learning hours requirement and a total qualification time of 90 hours.
Course Structure
To gain this qualification, learners must complete the following units:
| Unit Number | Unit Title | Credits |
|---|---|---|
| 1 | Managing joint mediation sessions | 3 |
| 2 | Preparing for mediation: initial meetings with clients | 3 |
| 3 | Understanding mediation for conflict resolution | 3 |
Course Delivery and Support
Online (Distance Learning)
Our online distance learning option allows you to complete this course at your own pace from the comfort of your home or workplace. You will be assigned a dedicated personal tutor who will provide expert guidance, constructive feedback, and individual support throughout your course. All learning materials, assignment templates, and study guides are accessible 24/7 via our online learning portal.
Blended Learning
Blended learning combines the flexibility of independent online study with targeted face-to-face or live virtual workshops. This option allows you to work through theory assignments in your own time while benefiting from interactive practical sessions.
How long is this course?
Key Facts
We expect learners to complete the course within 4 to 15 weeks depending on their study pace.
Entry Requirements
This course is open to anyone working in a setting requiring advice and guidance or conflict resolution. You will be expected to have basic numeracy, literacy and IT skills. All learners should have access to the internet and a word processor.
Assessment
The course is assessed by a portfolio of evidence including coursework, recorded discussions, and holistic workplace practice. This is a regulated qualification monitored by awarding bodies and Ofqual.
What can I do after completion?
This qualification demonstrates structured learning and practical competence to support higher mediation qualification applications or expanded workplace roles.
Enrolment (Costs and Signing up)
Our course fees are fully inclusive and cover awarding body registration, dedicated tutor support, tutorial guidance, access to online learning resources, portfolio assessments, quality assurance and certification. There are no hidden fees. Payment is required within 5 days of booking.
Online / Distance Learning
Full cost: £350. Instalments: deposit £97, 3 monthly instalments of £97.
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